Blackboard Error - Update - We're back!
UPDATE: Blackboard is back online as of 1:20am. We have installed the part and everything is up and running. Many thanks to our amazing Systems team for burning the midnight oil to ensure this issue was tackled! Thank you again for your patience!
UPDATE: A controller card in one of the Blackboard servers is having difficulties. As this is a hardware issue, we are having Dell bring us a new controller that should arrive around 10:30pm this evening. As soon as the new controller arrives we will install it and bring blackboard online.
We don't want Blackboard to be down any longer than you do and appreciate your patience as we work to alleviate this problem. If you have any questions, please e-mail them to blackboard@shsu.edu.
Thank you
Jacob Spradlin
Technology Support Coordinator II
Blackboard is currently giving an "Internal Server Error" when trying to access courses. We are working with the Systems team to remedy the problem.
Thanks for your patience.
UPDATE: A controller card in one of the Blackboard servers is having difficulties. As this is a hardware issue, we are having Dell bring us a new controller that should arrive around 10:30pm this evening. As soon as the new controller arrives we will install it and bring blackboard online.
We don't want Blackboard to be down any longer than you do and appreciate your patience as we work to alleviate this problem. If you have any questions, please e-mail them to blackboard@shsu.edu.
Thank you
Jacob Spradlin
Technology Support Coordinator II
Blackboard is currently giving an "Internal Server Error" when trying to access courses. We are working with the Systems team to remedy the problem.
Thanks for your patience.
posted by The Blackboard Team @ 3:30 PM
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